Frequently asked questions

A mobile app where you write a short message and it goes to one randomly selected person. They can't reply, and neither of you sees who the other is. There is no public feed, no profiles and no follower counts.

Only adults aged 18 or older. You confirm your age when you set up your account. If we learn an account belongs to someone under 18, we restrict it.

With Google, or with an email address and password. On iPhone and iPad you can also use Sign in with Apple. Email accounts need to verify their address before sending, receiving, watching ads or buying credits.

Your name is private to your account and is never shown to other users. You can change it once every 3 days.

English, French, Spanish, Chinese, Vietnamese, Japanese and German. You can change the language in Account → Settings.

Anonymous to other users, yes: they never see your name, email, account or picture. It is not anonymous to us. The service privately records who sent and who received each message so it can deliver messages, show your history, act on reports and meet legal duties. Messages are not end-to-end encrypted.

Yes. A recipient can copy, screenshot or share the text. That is why you should never include your name, contact details, location or anything that could identify you or someone else.

No. Notifications only say that a message arrived. They never include the message text.

No. Message text is never sent to advertising partners and is never used to choose ads. See the Privacy Policy for what our ad partner does process.

Up to 2,000 characters of plain text.

The app highlights words that look like contact details (emails, phone numbers, links, social handles) or harmful content. Remove the red words and the Send button turns back on.

There is no set time. Your message shows as Sent while it waits for an eligible person, then Received once it lands. It might take minutes or much longer.

No. It means the message is in that person's inbox. We can't tell you whether they opened or read it.

You can withdraw a message while it is still waiting to be delivered. If you used a credit, it is returned. Once a message is received, it stays with the recipient.

Turn on Receive automatically in Account → Settings. You get one free incoming message; after it arrives, the next free one unlocks at midnight in your phone's time zone. Turn it off anytime in the same place.

At midnight in your phone's time zone. A send at 11:59 pm and another at 12:01 am are both free.

One credit is one extra send, or one 24-hour search for one more incoming message. If nothing arrives within those 24 hours, the credit comes back. Credits never expire while your account exists.

Watch an optional rewarded ad for 1 credit, up to 3 ads per day, or buy a pack of 10 credits. Prices are shown in your local currency by the App Store or Google Play before you buy.

It is a one-time purchase (not a subscription) that removes banner ads from your account on all your devices. You can still choose to watch rewarded ads to earn credits.

Credits and Remove ads belong to your account, so sign in with the same account and they are there. If a recent purchase is missing, use Account → Sync purchases, or Account → Remove ads → Restore purchase.

Purchases are processed by Apple or Google, so refunds go through the App Store or Google Play. If a refund is approved, the matching credits or Remove ads are removed from your account.

• Hide removes a message from your list on all your devices.
• Block stops that sender's messages from reaching you again. They aren't told, and you still don't learn who they are.
• Report tells us a message breaks the Community Guidelines. The sender never learns who reported them.

Reports count against the sender's account. At 3 reports the account is banned for 3 days, at 4 reports for 7 days, and at 5 reports permanently. If you think something went wrong, contact support@995studio.com.

No. 1Million Secrets is not an emergency or crisis service, and reports are not monitored in real time. If you or someone else is in danger, contact local emergency services right away.

In the app, go to Account → Settings → Delete account. If you can't sign in, see Delete your account. Uninstalling the app does not delete your account.

Email support@995studio.com. For a purchase problem, include the reference number shown in the app.